Casino FAQ

This is our Frequently Asked Questions. This will hopefully answer all your online casino questions, and is maintained by our online casino support crew.

Downloads and registration
How do I download a casino?
Is it necessary to download software to play casino at the internet?
How do I make an account?
How do I register my credit card at the casino?

Safety, bonus and money
Is it safe and secure to play at an online casino?
How do I get my bonus?
Are there games that do not count in relation to the bonus?
How are the online payout rates?
What do wagering requirements mean?
How do I avoid wagering requirements?
What is a pin code?

Bank, Cashier
How do I pay the casino?
What is wire transfer/ bank transfer?
Is there any charge related to cash-in/cash-out at the casinos?
How do I withdraw my winnings?
How fast will I be paid?

Miscellaneous
The casino is asking for an Id – is this correct?
Do I have to pay tax of my winnings?
What is NETeller?